There was a mix up during some part of the process and the glass wasn't fabricated quite right. They fabricated new pieces and got it installed without additional problems.
The guy who did the measuring for the master bath wasn't and isn't an employee of the glass company.
While he was here, we talked to him about repairing some issues with the shower door in the other bathroom, the kid's bath, that had been completed years earlier. He agreed to investigate and repair the issues in the kids bath.
The first issue was that the hinges had failed and needed to be replaced.
The second issue was that the shower door sweep had lost both of its seals and needed to be replaced.
Remember the timeline here... This is a few weeks after we'd had the shower glass installed in the master bathroom.
When he brought the replacement hinges he installed them without trouble. But, he forgot the sweep.
No problem he said. I have another job to get to but I'll get it and come back later to install it.
Our mistake? Paying him for both things when only one had been done.
Weeks pass.
SWMBO calls.
Him - Oh, I forgot. I'll get it and come over next week.
Weeks pass.
SWMBO calls.
Wash. Rinse, Repeat.
Years pass.
I call, mid-afternoon on a weekday this summer.
Pat - I forgot. Can I call you back?
Me - No. This has gone on long enough. You're going to tell me right now when you're coming over to replace this. Or you're going to drop the damn thing off and I'll do it myself.
Pat - I don't have my schedule right now so I'll have to call you back tomorrow.
Me - Fine. I expect a call tomorrow.
I don't really expect a call back given that the background sounded like he was in the VFW tipping back a couple. Nevertheless, I wait until the end of the day for him to call back. No joy so I call him.
Me - Hi Pat. I've been waiting for your call...
Pat - I just dropped it off at your house because you said you'd do it.
Me - [swears under my breath and hangs up]
So, if you want an anti-recommendation, talk to me offline. I'll tell you who to avoid.
